Motive Support

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Activity overview

Latest activity by Motive Support
  • Motive Support created an article,

    Motive Commerce Search 1.17

    We're bringing you the first release of Motive Commerce Search this year! 2023 comes full of exciting news that will improve your customers' shopping experience. Here are the changes added to this ...

  • Motive Support created an article,

    New Motive product cards

    We’ve been working to improve the product cards of the Motive Commerce Search layer to make your customers’ shopping experience even more joyful! You may have notice some changes to both the search...

  • Motive Support created an article,

    Supported operating systems and web browsers

    To provide an optimal user experience, the Motive search layer is only available on devices running operating systems that are still receiving software updates. For those operating systems, we supp...

  • Motive Support created an article,

    Motive Commerce Search 1.16

    These festive times are great to learn how your shoppers search and with the latest release of Motive Commerce Search, we want to make that better for you! These are the brilliant changes added to ...

  • Motive Support created an article,

    Configuring Motive for the first time

    To use Motive for the first time, you have to create an account, get the Motive Commerce Search plugin from your e-commerce platform, and connect the plugin to your shop. You can do that by followi...

  • Motive Support created an article,

    Motive Commerce Search 1.15

    In the latest Motive Commerce Search release, new capabilities for managing labels were introduced. We now bring an expansion of former possibilities, allowing you to configure several labels more ...

  • Motive Support created an article,

    How do I upload an image hosted outside of Motive?

    Banner and logo images must be added via an image URL, so they must be hosted outside of Motive. You can upload the required image to your shop and paste the image URL in the corresponding field. H...

  • Motive Support created an article,

    Motive Commerce Search 1.14

    The Motive Commerce Search family keeps on growing! We are now available for WooCommerce and you have new management features to handle labels. Learn everything new in the release of Motive Commerc...

  • Motive Support created an article,

    Motive Playboard overview

    The Motive Playboard allows you to manage your Motive account and the search layer of your shop through the following sections: Analytics: It allows you to understand how your users interact with...

  • Motive Support created an article,

    How do product variations work?

    Some of the products in your catalogue may have different attributes such as colour, size or volume. Each of the versions of the same product, defined by a specific set of attributes, is a product ...